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PACEMAX Terms and Conditions

Product Exchange Policy

We're happy to accept product exchanges within 7 days of purchase. Beyond this period, we regret that we're unable to process an exchange.
1. To ensure a smooth exchange, please make sure the item meets the following conditions:
  • 1.1 The product is in perfect condition — unused, undamaged, and free of stains or marks.
  • 1.2 All original tags are still attached (please don't remove tags until you're sure you won't be exchanging the item).
  • 1.3 The original box and all accompanying accessories are included.

2. A receipt is required as proof of purchase for all exchange requests.
3. Display/showroom items and Clearance Sale items are not eligible for exchange under any circumstances. We appreciate your understanding.
4. Customers are responsible for shipping costs both ways when returning an item for exchange.
5. If your requested size is out of stock, you're welcome to exchange it for an item of equal or greater value, with the price difference payable for the new item.

Note: If you need to change the product size, please contact Alpinestars Shop at 098-428-8888 before shipping the return, so our staff can preliminarily verify the item you want to exchange in advance.